After having waited another week since my last update request, here is another request. I see my case remains open and I see my emails included in the ticket. Hence, I can only assume my correspondence is now being actively ignored.

Begin forwarded message:
From: Aaron Bartlett
Subject: Re: Request update: 38452 - Aaron Bartlett, Land Rover USA,
Date: April 21, 2021 at 10:23:49 AM MDT
To: Jaguar Land Rover

Shalyn,

Another week has gone by. Despite speaking to Lakin at Customer Relations and Hermon at Roadside assistance (#41471), I still have not received a call back from anyone regarding my outstanding reimbursement. Can you please provide an update on my case?

Thanks,
Aaron Bartlett