2020 Defender

My dream car has become MyDefenderNightmare

I hear back from Customer Service, ironically on April Fool's day

Begin forwarded message:
From:
Subject: CASE:[8000866427]: Reimbursement
Date: April 1, 2021 at 10:42:11 AM MDT
To: Aaron

Hello Mr. Bartlett,

Happy Thursday and I hope this email finds you well,

We thank you for reaching out to the Land Rover Customer Relationship Center, I would like to inform you I have spoken with Hermon at the Road Side Assitance team and he advised that your emergency trip interruption will be covered through them. Please send all your airfare and lodging receipts to
Support@jlrroadside.zendesk.com

For now, we have closed the above-referenced case. If you have any additional questions or do not receive the check within the time frame stated, please give us a call at the number below. Thank you for being a loyal customer of Land Rover.


Lakin VanWeelden
Customer Relationship Centre


Make sure to read through the March thread (using the navigation to the right)