No one ever called back
04/14/21 10:51
Despite the assurance of Lemjed, I never heard back from anyone at Roadside regarding my case. I again had to call Customer Relations to follow-up, this time I called Lakin directly. After catching her up on the lack of follow through since I received her correspondence, she promptly got Hermon on the phone from Roadside. After providing some additional details, Hermon has again said that I should receive a call back regarding my reimbursement request. This time he did provide me with a case number and a direct phone number if I need to follow up.
