Thank you Lakin!
04/01/21 10:58
Begin forwarded message:
From: Aaron Bartlett
Date: April 1, 2021 at 10:58:01 AM MDT
To: lrweb2@jaguarlandrover.com
Lakin,
Thank you for the voicemail and follow up email. I already have a case opened with Roadside Assistance, as this was the suggestion I received when I initially called Customer Service. They have however rejected my request, and have yet to provide any documentation as to why. It feels that I am caught in between two organizations that are passing me back and forth. I will try again and includes “Herman’s” name in my correspondence.
For reference, here is the link to my existing case: https://jlrroadside.zendesk.com/hc/en-us/requests/38452
Thanks,
Aaron
From: Aaron Bartlett
Date: April 1, 2021 at 10:58:01 AM MDT
To: lrweb2@jaguarlandrover.com
Lakin,
Thank you for the voicemail and follow up email. I already have a case opened with Roadside Assistance, as this was the suggestion I received when I initially called Customer Service. They have however rejected my request, and have yet to provide any documentation as to why. It feels that I am caught in between two organizations that are passing me back and forth. I will try again and includes “Herman’s” name in my correspondence.
For reference, here is the link to my existing case: https://jlrroadside.zendesk.com/hc/en-us/requests/38452
Thanks,
Aaron